Plans, pricing and payment

These Terms & Conditions are between you and [Company legal name] ("we", "us"), [Registered address], and cover every paid part of Get Fit with me: subscriptions, in-app purchases, the shop and promotional offers. The Terms of Use cover how you may use the service and the Privacy Policy covers your data. Where these terms and the Terms of Use say different things about billing, these terms apply.

Every new account gets 2 guided sessions free, with no card and no trial period to remember. The free sessions are per person, not per account or per device; creating extra accounts to get more is a breach of the Terms of Use. Once you have used them, starting another guided session needs an active plan. Browsing the pose library, your schedule and the community stays free.

Get Fit with me currently offers a monthly plan. Any other plan we add (for example an annual plan) will appear on the Pricing page with its own price and period. The price you pay is the price shown at checkout in your local currency at the time you subscribe; prices may differ by country and by the platform you buy through.

We may change prices. A change never affects a period you have already paid for. For a renewing subscription we will email you at least 30 days before a new price takes effect, and you can cancel before then with no charge.

A subscription renews automatically at the end of each billing period, at the then-current price for your plan, until you cancel. On each renewal we charge the payment method on file (or, for store purchases, the store charges you).

• If a payment fails we retry it over the following days and email you. Your access continues for a short grace period; if the payment still fails, the subscription ends and your account returns to the free tier with your history intact.
• For any plan with a period of six months or longer we send a reminder at least seven days before the renewal.
• You can see the next renewal date and amount at any time in Settings → Billing.

Prices shown in India include GST. Elsewhere, prices are shown inclusive of VAT or sales tax where the law requires it, and otherwise tax is added at checkout at the rate that applies to your billing address. GST invoices for direct purchases are available from Settings → Billing; invoices for App Store and Google Play purchases come from the store.

Payments on the web are processed by Stripe and, in India, Razorpay. Your card or UPI details go directly to the processor over an encrypted connection; Get Fit with me never receives or stores your full card number. We keep a payment token, the last four digits and the card brand so you can recognise the card, together with invoices we are required to keep for tax purposes.

Any payment you make to us directly can be refunded in full within 7 days of the charge, for any reason or none. Ask from Settings → Billing or email hello@getfitwithme.app; the refund goes back to the original payment method and normally appears within five to ten business days, depending on your bank.

• After 7 days, refunds are at our discretion. We will always refund, pro rata, any period during which the service was unavailable for more than 72 consecutive hours through our fault.
• A refund ends the subscription immediately and returns your account to the free tier.
• Refunds for subscriptions bought through the App Store or Google Play are handled by Apple or Google under their rules (see below); we cannot issue those ourselves.
• Free sessions, promotional periods and gifted access have no cash value and cannot be refunded or exchanged.

Cancel at any time from Settings → Billing (or in your App Store or Google Play subscription settings if you bought there). Cancellation stops the next renewal; you keep full access until the end of the period you have paid for, and nothing else is charged. Outside the 7-day window, cancelling does not refund the remainder of the current period. You can resubscribe at any time and your plan, history and progress are exactly as you left them.

When you subscribe inside the iOS or Android app, the purchase is made through Apple's App Store or Google Play and is subject to their terms as well as ours. In particular:

• The store bills you, at the price it shows, in the currency it shows. Store prices may differ from web prices.
• The subscription is managed in your store account: cancel, change or restore it from your device's subscription settings, not from our Settings → Billing page.
• Renewal is charged by the store up to 24 hours before the end of the current period unless you cancelled before then.
• Refund requests go to Apple or Google under their refund policies. We will help you with the request, but the decision is theirs.
• Get Fit with me receives from the store only a receipt and a subscription status; we never see your store payment details. Receipts are validated for us by RevenueCat.
• A subscription is tied to the store account that bought it; sign in to the same store account on a new device to restore it.

The shop has two kinds of product. Affiliate links take you to another retailer; if you buy there we may earn a commission at no extra cost to you, the retailer's price, stock, shipping, returns and privacy terms apply, and we are not a party to that sale. Every such card is labelled and the affiliate disclosure explains how it works.

Products we sell ourselves are sold through our Shopify storefront under the price, shipping, returns and refund policy shown at checkout; GST invoices are issued through Shopify. Subscribers get ten percent off our own products while their plan is active. Physical products are covered by any statutory guarantees that apply where you live.

From time to time we may offer discounts, extended free periods, referral rewards or promotional codes. Each offer has its own terms, shown where it is offered, and unless those terms say otherwise:

• an offer can be used once per person, on one account, and cannot be combined with another offer;
• an introductory price applies for the stated period and then the subscription renews at the standard price unless you cancel;
• an offer may be withdrawn or changed at any time before it is accepted, and we may cancel an offer that was obtained by fraud or in breach of the Terms of Use;
• offers have no cash value and cannot be transferred.

A plan is for one person's practice. We may set reasonable limits on the number of devices signed in at once, on pose checks, voice requests and other AI-assisted features, so that the service stays fast and affordable for everyone. We will tell you if you reach a limit.

We will give you at least 14 days' notice, in the app and by email, before a material change to these terms takes effect. Continuing to use the service after that date means you accept the change. If you do not, you can cancel before the change takes effect and, if it reduces what you paid for, receive a pro-rata refund of the unused period.

Billing questions and refund requests: hello@getfitwithme.app. Postal address: [Company legal name], [Registered address]. These terms are governed by the laws of [Jurisdiction], as set out in the Terms of Use.